BPO services have been the latest mantra in India today. BPO is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. As the current sources of revenue facing slower growth, software companies are trying new strategy to boost their revenues. BPO has hit the top on their list today. The basic of BPO services is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows focus while building upon core competencies. In other words BPO services can be defined as a strategic management tool that can help organizations to improve process level efficiency and effectiveness, as well as reduce costs.